Question 1

What is RemitRate?

Accepted Answer

RemitRate is a remittance comparison website that helps people find and compare exchange rates, fees, and delivery speed from multiple money transfer providers for popular corridors.

Question 2

How does RemitRate work?

Accepted Answer

Enter the send amount, currency, and destination to see ranked providers by the total amount the recipient would receive, then click through to finish the transfer on the provider's site. RemitRate is a comparison service and never handles funds or processes transfers.

Question 3

Is RemitRate free to use?

Accepted Answer

Yes—RemitRate is free for users. Some providers may pay a referral commission that does not change the price, rate, or fee a user gets compared to going directly to the provider.

Question 4

Can I compare rates for my country?

Accepted Answer

RemitRate supports major remittance destinations (for example India, Philippines, Mexico, Brazil, Nepal, and Pakistan). If a corridor or provider is missing, email contact@remitrate.com and we'll prioritize it.

Question 5

How is the 'best rate' determined?

Accepted Answer

We rank providers by the total amount the recipient gets after both the exchange rate (including any spread) and transfer fees are applied, and we also show the margin relative to a current market rate so the effective cost is clear.

Question 6

Are rates live and how often are they updated?

Accepted Answer

Rates update frequently and are sourced directly from providers or their APIs; a visible 'last updated' timestamp shows freshness. Because prices are snapshots and can change throughout the day, the final rate or fee may differ on the provider's checkout page.

Question 7

What's the difference between exchange rate and transfer fee?

Accepted Answer

The exchange rate converts currencies and may include a provider's spread, while the transfer fee is a separate charge for sending the money; the total cost is the combination of both.

Question 8

Why do rates differ between providers?

Accepted Answer

Providers vary in exchange-rate margins, fee models, payout speed, and supported payment/receiving methods, and corridor competition also differs; these factors change the all-in price.

Question 9

How long do international transfers take?

Accepted Answer

Delivery depends on provider, corridor, and payment/receiving method; typical windows range from under an hour to 3-5 business days or more, and we show provider-supplied estimates when available.

Question 10

What payment methods can I use?

Accepted Answer

Common options include bank transfers, debit/credit cards, cash-in, and mobile wallets; availability varies by provider and corridor. Bank transfers can reduce cost, while cards and instant options may charge more for speed.

Question 11

Are there transfer limits?

Accepted Answer

Yes—minimums and maximums are set by providers and can depend on destination, product, and identity verification; higher limits generally require more KYC under AML rules.

Question 12

How do I track a transfer?

Accepted Answer

Transfers are created and managed on the provider's platform; check status and get help through the provider's tracking and support channels.

Question 13

Do I need an account with RemitRate?

Accepted Answer

No account is required to compare. An account with the chosen provider is required to send money because providers must meet KYC/AML compliance.

Question 14

What documents are needed for identity verification?

Accepted Answer

Providers request identity and customer information to meet AML requirements; documents commonly include a government-issued photo ID and proof of address, with additional checks for larger transfers depending on provider policy.

Question 15

Is RemitRate safe?

Accepted Answer

RemitRate is a comparison service and does not handle funds or store sensitive payment data; transfers are completed on the chosen provider's secure site.

Question 16

How are money transfer providers vetted?

Accepted Answer

We list established, regulated providers; for example, in the United States, Money Services Businesses must register and maintain a written AML program and comply with Bank Secrecy Act requirements.

Question 17

What if something goes wrong with my transfer?

Accepted Answer

Contact the provider directly since they control and service the transaction; their support team handles investigations, changes, or refunds per their policy.

Question 18

Can I cancel a transfer?

Accepted Answer

Cancellation depends on provider policy and the transfer's status; contact the provider as soon as possible to request changes or cancellation.

Question 19

What are notifications and how do I manage them?

Accepted Answer

Notifications are optional email alerts about rates for chosen corridors, sent on a configurable schedule with easy one-click unsubscribe.

Question 20

Can't find a provider or country?

Accepted Answer

Email contact@remitrate.com with the provider or corridor request and we'll do our best to add it.

Question 21

Are you representing a money transfer provider?

Accepted Answer

Email contact@remitrate.com to add or update your listing details.

Frequently Asked Questions