About this Provider
Instarem
Company Overview
Instarem is a global digital payments platform specializing in fast, affordable international money transfers for individuals and businesses. Founded in Singapore in 2014 and powered by parent group NIUM (a fintech unicorn), Instarem has rapidly become one of the leading players in Asia, Oceania, North America, and Europe. Instarem stands out for its transparent fee structure, competitive FX rates, and instant or same-day remittances to 60+ countries, with a technology-driven customer experience and rewards program for loyal users.
Headquarters & Contact Information
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Address:
Instarem (Head Office)
137 Telok Ayer Street #03-03, Singapore 068602Global Offices:
- London, UK
- Mumbai, India
- Hong Kong, Malaysia, Indonesia, Japan, Australia, Lithuania, Canada, USA
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Customer Service:
- 24/7 live chat via app and website
- Email: support@instarem.com
- Local phone support (varies by country)
- Contact Form & Help
- Help Centre
Corridor Coverage & Supported Countries
Instarem offers fast, secure transfers from over 25 send countries to 60+ recipient countries across Asia, Europe, Australia, the US, Latin America, and Africa.
Supports 30+ currencies with coverage expanding yearly.
Most Famous Corridors:
- US/UK/Europe/Australia/Singapore → India (USD/GBP/EUR/AUD/SGD → INR)
- Singapore/Hong Kong/Australia → Philippines (SGD/HKD/AUD → PHP)
- US/UK/Australia → Bangladesh, Malaysia, Indonesia, Vietnam, Nigeria
Service Features
- Transfer Methods: Bank account, debit/credit card, wire transfer, local e-wallet (select regions)
- Speed: Many transfers are instant or within a few hours; always same-day for major corridors
- Transparent Fees: Low, upfront costing with mid-market FX rate, no hidden charges
- Rewards: “Instapoints” loyalty program for every transaction/ referral
- Real-Time Tracking: Notifications and in-app/web monitoring
- Minimum Transfer: As low as $1 or local equivalent
- Business Services: Bulk payouts, invoice payments, local receiving accounts, global payroll for SMEs
Regulatory & Compliance
- Fully licensed & regulated globally:
- Singapore: Monetary Authority of Singapore (Major Payment Institution)
- US: Operates under CFSB sponsorship, NMLS ID 1528562
- UK: FCA Electronic Money Institution license (Reference: 901024)
- Australia: AUSTRAC, ASIC licensed
- India: RBI partnership with SBM Bank India
- Canada, Hong Kong, Malaysia, Japan, EU—all as registered MSB/EMI as required
- ISO/IEC 27001 certified for information security
- Robust KYC, AML, and GDPR compliance
Achievements & Social Impact
- Trusted by 1M+ customers and businesses globally
- Over $6 billion transferred annually (2025 statistics)
- Winner of numerous fintech awards: Singapore Fintech Award, India Fintech Awards, Mozo Experts Choice AU, and more
- Powerful impact in facilitating remittances for expats and the global gig economy
Customer Support
- 24/7 multilingual support via live chat, email, and FAQ portal
- Local language help in major corridors and markets
- Real-time self-service and proactive status notifications
Notable News & Updates
- Ongoing expansion: new payout countries and faster delivery promised in 2025
- Continued innovation in business payment, global API connectivity via NIUM
- Added local payout partners (new banks, wallets) in Asia, Africa, and Latin America