About this Provider
Panda Remit
Company Overview
Panda Remit is a fast-growing fintech company specializing in global cross-border money transfers, with its main headquarters in Singapore and a prominent presence in Hong Kong. Launched in 2018, Panda Remit enables instant, secure, and affordable digital remittances from over a dozen sending countries to 40+ receiving countries and regions—especially across Asia, Oceania, North America, and Europe. With strong regulatory compliance, proprietary tech, and backing from major venture investors (Sequoia Capital, Lightspeed), Panda Remit has quickly become a top digital remittance provider for expats and migrant workers.
Headquarters & Contact Information
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Address:
Panda Remit (Wo Transfer Limited)
1 North Bridge Road #16-01, High Street Centre, Singapore 179094Hong Kong Office:
Wo Transfer (HK) Limited, 7/F, Capital Centre, 151 Gloucester Road, Wan Chai, Hong KongUSA Operations:
Wotransfer Fintech Inc
3001 Bishop Drive, Suite 300, San Ramon, CA 94583, USA -
Customer Service:
- Email: service@pandaremit.com
- Web: Panda Remit Help Center
- Phone (support by region):
- Australia: +61 2 8880 5830
- New Zealand: +64 4888 1382
- Singapore: +65 3159 3053
- Japan: +81 50 5865 3085
- 24/7 in-app chat and web contact
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Social:
Corridor Coverage & Supported Countries
Panda Remit enables users to send money online from countries including the US, Canada, Australia, New Zealand, Hong Kong, Singapore, and Japan to over 40 countries and regions, mainly in Asia (China, Vietnam, the Philippines, India, Malaysia, Indonesia, Thailand), as well as Europe, Africa, and Latin America.
Most Famous Corridors:
- US/CA/AU/HK/SG→China (CNY): Popular for speedy, Alipay-integrated remittances
- US/SG/HK→Philippines, Vietnam, India: Major migrant and expat corridors
- Expanding to Nigeria, Ghana, and more regions in Africa and Latin America
Service Features
- Payment Methods: Debit card, credit card, local bank transfer (ACH, FPS, POLi, etc.)
- Delivery: Instant Alipay, UnionPay, bank deposit, cash pickup, wallet top-up (depending on destination)
- Speed: Instant or same-day in major corridors
- Transparent Pricing: Real-time rates; zero or low fixed fees; no hidden charges
- Rewards: Frequent promotions, coupons, and referral bonuses
- Security: PCI DSS certification, SSL, up to $1.5 million in security guarantees, real-time tracking
Regulatory & Compliance
- Licensed Money Service Operator (MSO) in Hong Kong (HK C&ED)
- Licensed remittance business in Singapore (MAS)
- Registered as an MSB with FinCEN in the United States
- Licensed money transmitter in Georgia (USA); supervised by GA Dept. of Banking & Finance
- Registered and compliant in Australia (AUSTRAC), New Zealand, Japan
- Strong KYC/AML, fraud prevention, and GDPR compliance
Achievements & Social Impact
- Over 900,000 transfers; handled hundreds of millions of dollars worldwide
- Selected for Mastercard “Start Path” innovation program in 2020
- Backed by top VC investors; acclaimed for service to Asian diaspora
- High customer review ratings for reliability and value
Customer Support
- 24/7 multilingual support (English/Chinese, etc.) by app, email, and phone
- Fast response, in-app notifications, and extensive self-help resources
Notable News & Updates
- Rapid expansion of payout corridors in 2024–2025 (Africa, South America)
- Ongoing reward campaigns and reduced transfer fees
- New app-based security features and customer onboarding enhancements