About this Provider
Pangea Money Transfer
Company Overview
Pangea Money Transfer is a US-based digital money transfer platform founded in 2012 and headquartered in Chicago, IL. Designed with simplicity and speed in mind, Pangea enables users to send money from the United States to friends and family in 20+ countries, with most transfers arriving in minutes. Pangea is known for its secure, intuitive app and web experience, and its commitment to supporting immigrants, expats, and families needing affordable cross-border payments.
Headquarters & Contact Information
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Address:
Pangea Money Transfer
222 South Riverside Plaza, Suite 950, Chicago, IL 60606, USA -
Customer Service:
- Phone: +1 (866) 395-2938 (available 8 AM–9 PM CT, 7 days/week)
- Email: help@pangeamoneytransfer.com
- Live Chat: Via website or app
- Support: Support Center
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Social:
Corridor Coverage & Supported Countries
Pangea allows US-based senders to transfer funds to over 20 countries across Latin America, Africa, and Asia.
Major corridors include Mexico, Dominican Republic, the Philippines, Guatemala, El Salvador, Honduras, Colombia, Nigeria, Ghana, Vietnam, China, and India.
Most Famous Corridors:
- US → Mexico (USD→MXN): Popular for instant bank deposits and cash pickups.
- US → Philippines, US → Dominican Republic: Large diaspora use for family support.
- Notable use in African corridors: US → Nigeria, Ghana
Service Features
- Delivery Methods: Direct bank deposit, cash pickup at partner locations, and mobile wallet (where available).
- Payment Options: Debit card, credit card, direct bank transfer.
- Speed: Fast delivery, often in minutes (depends on payout method and recipient country).
- Fees & Rates: Transparent, low fees; competitive exchange rates.
- Real-Time Tracking: Full app/web visibility from payment to delivery.
- Security: PCI-compliant, SSL encryption, multi-factor authentication, and fraud monitoring.
Regulatory & Compliance
- Licensed and regulated as a Money Transmitter in 49 US states (not MA).
- Registered with the US Department of Treasury as a Money Service Business (MSB).
- Strict KYC/AML compliance and regular audits.
Achievements & Social Impact
- Trusted by millions of US customers for remittances.
- Billions of dollars safely delivered since launch, supporting financial inclusion for cross-border families.
- Highly rated for ease-of-use, reliability, and security.
- BBB Accredited Business (A+ rating).
Customer Support
- Bilingual (English/Spanish) customer support via phone, chat, and email.
- Comprehensive online FAQ and real-time help available every day.
- Proactive updates and notifications through app, SMS, and email.
Notable News & Updates
- Consistent feature upgrades for faster delivery and more payout partners.
- Expanded payout methods in Africa and Asia through 2025.
- Enhanced fraud protection and compliance tech rolled out recently.