About this Provider
Wise (formerly TransferWise)
Company Overview
Wise (formerly TransferWise) is a global fintech innovator and market leader in low-cost international money transfers, multi-currency accounts, and borderless business payments. Founded in 2011 in London, Wise disrupted the traditional banking sector with transparency, mid-market exchange rates, and digital efficiency. Wise went public in 2021 in London’s largest tech listing and now serves over 14 million people and businesses transacting billions of dollars monthly across its platform.
Headquarters & Contact Information
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Address:
Wise Plc
56 Shoreditch High Street, London, E1 6JJ, United KingdomGlobal Offices: New York (US), Singapore, Brussels, Budapest, Tallinn, Sydney, Hong Kong, São Paulo, and more
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Customer Service:
- Web Support: Wise Help Centre
- Phone (varies by country, available in-app and support portal)
- Contact Form: Contact Wise
- Social:
Corridor Coverage & Supported Countries
Wise allows customers to send money to 80+ countries in over 50 different currencies, supporting both personal and business cross-border payments.
Wise also operates local account details in 9+ currencies, enabling true multi-currency banking.
Most Famous Corridors:
- UK → EU, UK → Australia, and UK/EU/US → India among the broadest and frequently used
- US → Mexico and US → Philippines are high-volume routes for US-based senders
- Intra-Europe and intra-Asia corridors (EUR to PLN, SGD to INR, etc.) with industry-low fees
Service Features
- Borderless Account: Hold and manage 40+ currencies; get local account details for GBP, EUR, AUD, USD, SGD, etc.
- Real Exchange Rates: Mid-market rate, no markup, low transparent fee
- Instant/1-Day Transfers: 50%+ of transfers arrive instantly; most within a day
- Debit Card: Wise Mastercard for global spending and ATM use
- Business & Freelancer Tools: Mass payouts, batch transfers, bulk invoices
- International Payroll: For businesses and global teams
- Full Tracking: Real-time notifications and transfer transparency
Regulatory & Compliance
- Regulated as an Electronic Money Institution/Payment Institution in UK (FCA), EU, Australia, US (FinCEN), Singapore (MAS), Hong Kong, and more
- Strong KYC and AML controls, regular 3rd-party audits, customer funds safeguarded at Tier-1 banks
Achievements & Social Impact
- London’s biggest direct listing in 2021, valued at ~$11 billion
- Over 14 million active customers in 170+ countries
- Handles $10+ billion cross-border transfers per month (2025)[88]
- Won dozens of fintech and customer champion awards globally
- Transparent company: public roadmap, open fee calculator, advocacy for fair finance
Customer Support
- Extensive help center, live chat, and local-language phone/email support in major markets
- In-app support tickets and updates
- Fraud prevention, scam alerts, and customer safety education
Notable News & Updates
- Launched APAC and Latin America expansion in 2025: local accounts for more countries
- Ongoing improvements to instant transfers and card offerings
- New compliance/security enhancements and user-driven roadmap features